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Yes, it can be changed using the Mastermind client software:Start the Mastermind client Go to...
How can I back up my Quicken/Quickbooks files?How can I back up my Quicken/Quickbooks files?Our files and folders app does not backup active...
How can I see which files failed to be backed up?From within the Application click on Menu > File-Level ReportsFind the latest fileOpen up file...
How can I test the email backup reports?The backup report is sent when the online backup session completes. It is also sent if the online...
How do I calculate approximate upload speed?Calculating the upload of a secure online backup is different than just uploading files to the...
How long will it take to backup my data?It is difficult to estimate the amount of time an upload will take because there are many factors...
What certifications do your data centers have?Our customers face an ever increasing compliance burden, and this is why PEER 1 Hosting is...
What does the message "Backup account overdrawn" mean?You are getting this error to notify you that this specific account is overdrawn because the...
When I try to view my files online, on some files the View option is grayed out and the message appears "File format is not supported by file content viewer" , why?This issue occurs because the Web site does not support the file format of the file you are...
Why won't my backups start?If you open the task manager and look under the processes tab, sosuploadagent.exe will flash for...
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