Articles

 Can I back up mapped drives

Mastermind Backup Online Backup can backup mapped drives to Mastermind Backup servers as well as...

 Can I backup open files as well?

Yes, our system provides full backup for open files. Note that there are some files however that...

 Can I use both online and local backups?

Yes you can, but do not schedule them to run at the same time because if there are files that...

 Can we limit who can access which files on the backup account?

No, Anyone who has access to the account will have access to the files. Because you are using...

 How do I configure Mastermind Backup folders?

1. Login into client application with your backup account credentials2. Locate the Menu on the...

 How do I know my data is safe?

Safe from Loss: Your data is backed up to Mastermind Backup’s data centers that are themselves...

 What happens do my data when I delete my account?

After your account is canceled with Mastermind Backup, your data will be on our servers, if you...

 What happens to my data when I delete my account?

After your account is canceled with Mastermind Backup, your data will be on our servers, if you...

 What if I have a virus and I backup the infected system?

The application is sending a copy of your files to our cloud.  So if they are infected, they will...

 What's an incremental backup?

An incremental backup is a backup of latest changes since the last backup (any level) so that...

 Why is my first backup taking so long?

The initial backup will always take the longest since you are sending up the full initial data...

 Why should I use Mastermind Backup solutions over a NAS?

Locally based backup are quick for backup and restores and Mastermind Backup Online Backup...