Can I see if my clients' backups were successful?

Yes, when you log in to the Management Console using your reseller login details, you will immediately see the dashboard with an overview of your users and their last 5 backup/restore statuses in colored bars (green=OK, yellow=warning, red=error). If you select a user, you can ‘zoom in’ and see when backups were made, whether they were successful and why a backup may have failed.
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Can I change the logo that is branded?

Yes. Log in to your account on the web front-end and navigate to Settings and click on Rebranding...

Where can I find the most recent version of my branded client?

Your Mastermind Provider can provide you with a download link where you can always download the...

My client lost their encryption key, what can I do?

In that case, your client will not be able to access their data. For security reasons, not even...

What do I need to do to update my client to the newest version?

Nothing, Mastermind processes updates automatically. This means that an update is offered...

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