מאמרים

 How can I back up a NAS and network drives after v5.9?

The software now runs as a service. As a result, you need to make sure that the service (which...

 How can I backup an Outlook .pst file?

To backup PST files, there are generally two approaches. Approach 1, use the So Simple smart...

 How can I change my backup schedules?

Launch the Online Backup software then click on the wrench next to File and Folder Backup. If you...

 How can I delete computers, files or folders from my account?

1. From a Windows PC/Server, launch the Online Backup application2. Login3. Click "View /...

 How can I reset my password?

Go to https://dashboard.managedoffsitebackup.netClick the Reset password linkEnter your usernameA...

 How can I tell how much space I've used?

The main application will tell you as soon as you load it up.Alternatively, you can check the...

 How can I verify my backups are running?

There are a few ways to tell if your backups are running. This is perhaps the easiest and most...

 How do I assign a ShadowProtect license?

In order to assign a license login to the...

 How do I backup Quickbook files?

Mastermind Backup Online Backup can usually backup open files, but  Quickbooks files use a...

 How do I backup my Outlook files?

1. Log into the application with your user name and password. 2. Click on the wrench next to File...

 How do I change the location of the cache folder in v4.8 and higher?

To change the "Cache Folder" location, log into the application, click on Menu > Options >...

 How do I enable/disable email reports?

Click on Menu  found on the top of the application and select Advanced Options.          Select...

 How do I recover all files/folders older than a certain date?

1. Login into client application with your backup account credentials2. Click "View / Restore"...

 How do I recover an older version of a file?

To recover an older version, start by launching your backup software. Locate and click the View /...

 How do I recover data from the software?

1. You can view the data that has been backed up online, by launching the Mastermind Online...

 How do I recover files from the web front-end?

To recover files without using client backup software, log...

 How do I schedule a task in Windows?

Please follow the steps below in order to schedule a task in windows.You must be logged on as an...

 I removed files from the backup server, then I decided I wanted to upload them again, but now the software isn t picking them all up. What can I do?

How can I verify my backups are running?If the file no longer exist on the server but it is no...

 I'm not getting backup reports, how can I verify my backups are completing?

I would start off by verifying that the backups did run, to do so log into your account and then...

 Where can I find my Outlook .pst file and how do I know it's being backed up?

In order for your pst to be backed up we will need to make sure it is included in the backup...